Terms of Service

Review the terms that apply when using our website or purchasing from Roselle Wellness. These cover orders, payments, acceptable use and customer responsibilities. Please read them carefully before using our services.

Last updated: July 2026

Overview

General Terms and Conditions

1. Online Store Terms

2. General Conditions

3. Accuracy, Completeness And Timeliness Of Information

4. Modifications To The Service And Prices

Products and Services

5. Products Or Services (If Applicable)

6. Accuracy Of Billing And Account Information

Optional Features and Third-Party Links

7. Optional Tools

8. Third-Party Links

User Submissions and Personal Information

9. User Comments, Feedback And Other Submissions

10. Personal Information

Liability and Termination

11. Errors, Inaccuracies And Omissions

12. Prohibited Uses

13. Disclaimer Of Warranties; Limitation Of Liability

14. Indemnification

15. Severability

16. Termination

Miscellaneous

17. Entire Agreement

18. Governing Law

19. Changes To Terms Of Service

20. Contact Information

Overview

This website is operated by Roselle Wellness. Throughout the site, the terms “we,” “us,” and “our” refer to Roselle Wellness. Roselle Wellness offers this website—including all information, tools, and services available through it—to you, the user, subject to your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these terms and conditions (“Terms of Service” or “Terms”), including any additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including, without limitation, browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions contained in this agreement, you may not access the website or use any of its services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the current store will also be subject to these Terms of Service. You may review the most current version of the Terms of Service at any time on this page. We reserve the right to update, modify, or replace any part of these Terms of Service by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website after any changes are posted constitutes acceptance of those changes.

Our store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services to you.

1. Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

A breach or violation of any of the Terms will result in an immediate termination of your Services.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred without encryption and may involve: (a) transmissions over various networks; and (b) changes made to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transmission over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, any use of the Service, access to the Service, or any contact on the website through which the Service is provided without our express written permission.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

3. Accuracy, Completeness And Timeliness Of Information

We are not responsible if the information made available on this site is inaccurate, incomplete, or outdated. The material on this site is provided for general informational purposes only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, complete, or timely sources of information. Any reliance on material provided on this site is at your own risk.

This site may contain certain historical information. Historical information is necessarily not current and is provided for reference only. We reserve the right to modify the contents of this site at any time, but we are under no obligation to update any information on it. You agree that it is your responsibility to monitor changes to our site.

4. Modifications To The Service And Prices

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service, or any part or content thereof, at any time without notice.

We will not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.

5. Products Or Services (If Applicable)

Certain products or services may be available exclusively online through our website. These products or services may be available in limited quantities and may be returned or exchanged only in accordance with our Refund Policy.

We have made every effort to display the colours and images of our products as accurately as possible. However, we cannot guarantee that the display on your device will accurately represent any colour.

We reserve the right, but are not obligated, to limit the sale of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We also reserve the right to limit the quantities of any products or services we offer. All product descriptions and prices are subject to change at any time, without notice, at our sole discretion.

We reserve the right to discontinue any product at any time. Any offer for a product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other materials purchased or obtained by you will meet your expectations or that any errors in the Service will be corrected.

6. Accuracy Of Billing And Account Information

We reserve the right to refuse any order placed with us. At our sole discretion, we may limit or cancel quantities purchased per person, per household, or per order. These restrictions may apply to orders placed through the same customer account or using the same credit card, billing address, and/or shipping address. If we change or cancel an order, we may attempt to notify you using the email address, billing address, and/or telephone number provided when the order was placed. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to have been placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store. You also agree to promptly update your account and other information—including your email address, credit card number, and expiration date—so that we can complete your transactions and contact you as necessary.

For more information, please review our Refund Policy.

7. Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new Services and/or features through the website (including the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.

8. Third-Party Links

We may provide you with access to third-party tools that we neither monitor nor control and over which we have no input.

You acknowledge and agree that we provide access to these tools “as is” and “as available,” without warranties, representations, or conditions of any kind and without endorsement. We will have no liability arising from or relating to your use of optional third-party tools.

Your use of any optional tools offered through the site is entirely at your own risk and discretion. You should ensure that you understand and accept the terms under which the relevant third-party providers make these tools available.

We may offer new services and/or features through the website in the future, including new tools and resources. Any such services and features will also be subject to these Terms of Service.

9. User Comments, Feedback And Other Submissions

If, at our request, you submit specific materials, such as contest entries, or if you send us creative ideas, suggestions, proposals, plans, or other materials without a request from us—whether online, by email, by post, or otherwise (collectively, “Comments”)—you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and otherwise use those Comments in any medium. We are under no obligation to: (1) keep any Comments confidential; (2) pay compensation for any Comments; or (3) respond to any Comments.

We may, but are under no obligation to, monitor, edit, or remove content that we determine, at our sole discretion, to be unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene, otherwise objectionable, or in violation of any party’s intellectual property rights or these Terms of Service.

You agree that your Comments will not violate any rights of a third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your Comments will not contain libellous or otherwise unlawful, abusive, or obscene material, or any computer virus or other malware that could affect the operation of the Service or any related website. You may not use a false email address, impersonate another person, or otherwise mislead us or any third party about the origin of any Comments. You are solely responsible for the Comments you submit and their accuracy. We accept no responsibility and assume no liability for any Comments posted by you or any third party.

10. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed at our Privacy Policy.

11. Errors, Inaccuracies And Omissions

Occasionally, information on our site or within the Service may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery times, or availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information in the Service or on a related website is inaccurate. We may do so at any time without prior notice, including after you have submitted an order.

We are under no obligation to update, amend, or clarify information in the Service or on any related website, including pricing information, except as required by law. Any update or refresh date displayed in the Service or on a related website should not be taken to mean that all information in the Service or on that website has been modified or updated.

12. Prohibited Uses

In addition to the other prohibitions set out in these Terms of Service, you are prohibited from using the site or its content:

(a) for any unlawful purpose;
(b) to solicit others to perform or participate in any unlawful act;
(c) to violate any applicable international, federal, provincial, state, or local law, regulation, rule, or ordinance;
(d) to infringe or violate our intellectual property rights or those of others;
(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against anyone based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(f) to submit false or misleading information;
(g) to upload or transmit viruses or any other malicious code that may affect the functionality or operation of the Service, any related website, other websites, or the internet;
(h) to collect or track the personal information of others;
(i) to spam, phish, pharm, pretext, spider, crawl, or scrape;
(j) for any obscene or immoral purpose; or
(k) to interfere with or circumvent the security features of the Service, any related website, other websites, or the internet.

We reserve the right to terminate your use of the Service or any related website if you violate any of these prohibited uses.

13. Disclaimer Of Warranties; Limitation Of Liability

We do not guarantee, represent, or warrant that your use of the Service will be uninterrupted, timely, secure, or error-free.

We do not warrant that any results obtained through the use of the Service will be accurate or reliable.

You agree that, from time to time, we may suspend or withdraw the Service for an indefinite period or cancel it at any time without notice to you.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. Except as expressly stated by us, the Service and all products and services delivered to you through the Service are provided “as is” and “as available” for your use, without representations, warranties, or conditions of any kind, whether express or implied. This includes all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

To the fullest extent permitted by law, Roselle Wellness and our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, and licensors will not be liable for any injury, loss, claim, or direct, indirect, incidental, punitive, special, or consequential damages of any kind. This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages, whether arising under contract, tort (including negligence), strict liability, or otherwise.

This limitation applies to damages arising from your use of the Service, any products purchased through the Service, or any other claim related to your use of the Service or a product. It also applies to errors or omissions in content and any loss or damage incurred through the use of the Service or any content or product posted, transmitted, or otherwise made available through the Service, even if we have been advised that such damages are possible.

Because some states or jurisdictions do not permit the exclusion or limitation of liability for consequential or incidental damages, our liability in those states or jurisdictions will be limited to the maximum extent permitted by law.

14. Indemnification

You agree to indemnify, defend, and hold harmless Roselle Wellness and our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable legal fees, arising from or relating to your breach of these Terms of Service or any documents incorporated into them by reference, or your violation of any law or the rights of a third party.

15. Severability

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision will remain enforceable to the fullest extent permitted by applicable law. The unenforceable portion will be deemed severed from these Terms of Service, and such determination will not affect the validity or enforceability of any remaining provisions.

16. Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

17. Entire Agreement

The obligations and liabilities of the parties incurred before the termination date will survive the termination of this agreement for all purposes.

These Terms of Service will remain effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or by ceasing to use our site.

If, in our sole judgment, you fail—or we suspect that you have failed—to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time without notice. You will remain liable for all amounts due up to and including the termination date, and we may deny you access to all or part of our Services.

18. Governing Law

These Terms of Service and any separate agreements under which we provide Services to you will be governed by and construed in accordance with the laws of England and Wales.

19. Changes To Terms Of Service

You may review the most current version of these Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Service by posting the changes on our website. It is your responsibility to check this page periodically for updates. Your continued use of or access to our website or the Service after any changes have been posted constitutes your acceptance of those changes.